At 345 Organics, we are committed to ensuring that your orders are delivered promptly and efficiently. Please review our Delivery Policy for details on shipping methods, timelines, and other related information.

 

Shipping Locations

We currently ship to the following locations:

  • Domestic: Across the Cayman Island and USA
  • International: Select countries. Please contact us at support@345organics.com to confirm shipping availability to your location.
 

Processing time

  • Orders are processed within 1-3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.
 

Shipping Methods and Timelines

We offer the following shipping options:

–Standard Shipping: 2-3 business days in Grand Cayman, up to 7 business days in Little Cayman and Cayman Brac

  • Expedited Shipping: 2-3 business days (available at an additional cost).

Delivery timelines may vary based on your location and carrier conditions.

 

Shipping Costs

-Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

  • Free Standard Shipping is available for orders over $50 (domestic only).
 

Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to monitor your shipment’s progress.

 

Failed Deliveries and Incorrect Address

  • Please ensure that the shipping address provided at checkout is accurate and complete.
  • 345 Organics is not responsible for failed deliveries due to incorrect or incomplete addresses.

If your package is returned to us due to an incorrect address, you may be required to cover the cost of reshipping.

 

Lost or Delayed Shipments

  • If your order is delayed beyond the estimated delivery time, please contact us at support@345organics.com for assistance.
  • If your order is delayed beyond the estimated delivery time, please contact us at support@345organics.com for assistance.
  • For lost shipments, we will work with the shipping carrier to resolve the issue. If your package cannot be recovered, we will issue a replacement or refund.
 

International Shipping

  • Delivery times for international orders vary based on the destination and customs clearance processes.
  • Customers are responsible for any applicable customs duties, taxes, or fees.
 

International Shipping

As we primarily sell perishable goods such as Sea Moss Gel, all orders are shipped with care to maintain product quality.

  • Standard Shipping: Orders will be packed with protective insulation to ensure freshness.
  • Please refrigerate products upon arrival to preserve quality.
 

Contact Us

If you have any questions or concerns about your delivery, please contact us:

Email: support@345organics.com

Phone: +1 (345) 924-4789

Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)